Phone Orders - We are available to speak with you about your order 8 am to 6 pm CT.
Mail Orders - Please print our order form and mail to: Shenandoah Restoration
559 SW Belmont Ave., Lawton, OK 73501
Online Orders - Just click "add to cart" on the page that has the item you want to
order, and pay through Paypal on a secure server. You can use your credit card to
purchase or a Paypal acct.
Phone and mail orders - You may phone or mail your order in and pay by check, money
order, or credit card
Terms - Checks, money orders, credit cards
Shipping and Handling charges - We ship all orders UPS or USPS. 2nd day or over night
shipping is available at actual cost.
All normal shipping charges for USA shipments are calculated on total order amount.
There is no minimum order amount.
We will not ship International orders until actual shipping amount is calculated and
charges are paid.
Shipping charges are as follows for USA shipment:
Orders totaling up to $29.99 $7.70
Orders totaling $30.00 to $59.99 $9.25
Orders totaling $60.00 to $94.99 $11.50
Orders totaling $95.00 to $184.99 $14.75
Orders totaling $185.00 to $249.00 $18.75
Orders totaling $250.00 and up $24.75
Outside USA , Express mail, or Air shipping is at actual cost plus a $1.50 processing fee.
Prices - Our prices are subject to change without notice.
Warranty - We guarantee satisfaction on all our products when used for the purpose
recommended. If for any reason you are not satisfied with a product, you may return it
for credit, refund, or exchange with 45 days of shipping date. (see Returns)
Returns/refunds - You may return any item for any reason with in 45 days of the date
shipped for refund or exchange. All returns are subject to a 20% restocking fee.
Returned items have to be in the same condition as when they were shipped to you,
without damage or wear. Items returned after 45 days are subject to our discretion as
to refunding, etc.
Deposits taken for service or restoration will be refunded only to the extent of 50%
of the actual deposit after 60 days from receipt of deposit.
Shipment - all orders are shipped in 4 Business days unless some outstanding situation
makes this impossible. We DO NOT ship on Saturday or Sunday.
Backorder - If a backorder is necessary we will ship the portion of your order that is
in stock and notify you of the expected ship date of the back-ordered item.
Delivery of restored items - After any restoration or service project shipped to us
for same is completed, we will contact the customer via telephone or email using
contact information given at the time we received the project. This contact attempt is
made for settling of the account and arranging for shipment back to the customer. If
we fail to make contact we will attempt to reach the customer a second time. After
the second failed attempt to contact the customer the restored or serviced item is
subject to public sale or disposition at our discretion without further notice.
Mail Orders - Please print our order form and mail to: Shenandoah Restoration
559 SW Belmont Ave., Lawton, OK 73501
Online Orders - Just click "add to cart" on the page that has the item you want to
order, and pay through Paypal on a secure server. You can use your credit card to
purchase or a Paypal acct.
Phone and mail orders - You may phone or mail your order in and pay by check, money
order, or credit card
Terms - Checks, money orders, credit cards
Shipping and Handling charges - We ship all orders UPS or USPS. 2nd day or over night
shipping is available at actual cost.
All normal shipping charges for USA shipments are calculated on total order amount.
There is no minimum order amount.
We will not ship International orders until actual shipping amount is calculated and
charges are paid.
Shipping charges are as follows for USA shipment:
Orders totaling up to $29.99 $7.70
Orders totaling $30.00 to $59.99 $9.25
Orders totaling $60.00 to $94.99 $11.50
Orders totaling $95.00 to $184.99 $14.75
Orders totaling $185.00 to $249.00 $18.75
Orders totaling $250.00 and up $24.75
Outside USA , Express mail, or Air shipping is at actual cost plus a $1.50 processing fee.
Prices - Our prices are subject to change without notice.
Warranty - We guarantee satisfaction on all our products when used for the purpose
recommended. If for any reason you are not satisfied with a product, you may return it
for credit, refund, or exchange with 45 days of shipping date. (see Returns)
Returns/refunds - You may return any item for any reason with in 45 days of the date
shipped for refund or exchange. All returns are subject to a 20% restocking fee.
Returned items have to be in the same condition as when they were shipped to you,
without damage or wear. Items returned after 45 days are subject to our discretion as
to refunding, etc.
Deposits taken for service or restoration will be refunded only to the extent of 50%
of the actual deposit after 60 days from receipt of deposit.
Shipment - all orders are shipped in 4 Business days unless some outstanding situation
makes this impossible. We DO NOT ship on Saturday or Sunday.
Backorder - If a backorder is necessary we will ship the portion of your order that is
in stock and notify you of the expected ship date of the back-ordered item.
Delivery of restored items - After any restoration or service project shipped to us
for same is completed, we will contact the customer via telephone or email using
contact information given at the time we received the project. This contact attempt is
made for settling of the account and arranging for shipment back to the customer. If
we fail to make contact we will attempt to reach the customer a second time. After
the second failed attempt to contact the customer the restored or serviced item is
subject to public sale or disposition at our discretion without further notice.
Shenandoah Antique Restoration
Ordering info, shipping, terms, returns
Ordering info, shipping, terms, returns